It’s a sunny day, and your business is humming along.  Everything is great.  But, disaster is about to hit.  You sit down, turn on your computer and …  nothing happens.  You unplug it, plug it in again. You make sure all the connections are secure. Then you click the start button and pray, “Please let it start.” Nothing happens.  The screen is dark and stays that way. You’re in Computer Hell. 

Is it time to call a computer repair professional?

Before doing so, if it’s a laptop that’s malfunctioning, check the battery.  Or if your desktop won’t turn on, make sure the wall socket is functioning.

So – When Do You Need To Contact Computer Repair?

The computer won’t power on

This is one of the most common problems. If your desktop or laptop computer doesn’t power on, you’re dealing with a complete power failure. The problem may be something like a loose connection on the circuit board or motherboard.  Your computer repair professional can help with this.

OS error

If you get the “Blue Screen of Death” This is an error in Windows that indicates a bad device driver or hardware malfunction. On a Mac, you may see a black screen with a white circle with a slash through it.  Try restarting in safe mode when this happens. But you should have your computer professional look at it.

If your computer doesn’t boot up, the boot sequence may be out of order. If you can’t fix this by reinstalling Windows, you need to have your computer repaired.

Sometimes a computer will suddenly power off or crash. This is probably an OS error. You can try running Windows Error Recovery to see if this helps.  If not, it’s time for repair.

When the computer spontaneously starts and shuts down, there’s likely a problem in the start-up process. However, this could also be a hardware problem.  Better leave this to the computer specialist.

A virus infected the computer

If your computer isn’t properly secured with a good antivirus solution, or if you inadvertently opened the door to one by visiting a malicious site or downloading it, viruses can delete and encrypt your files.

Incorrect drivers

If you don’t have the correct drivers installed, programs can’t boot up. Again, you’ll need to start the computer in safe mode and find the drivers you need to uninstall.

Operator error

Never remove anything in the “\Windows\System32” folder, or in the “Library” folder on a Mac.  If you do, you’ll need to contact computer repair.

Hard disk failure

The moving parts in a computer get old and eventually fail.  You’ll know this happened if you get frequent crashes or error messages, or if the computer is slow to read and write files.  A clicking noise is another indication that the hard drive is failing.

Hopefully, you’ve made backup copies of your hard drive, including one in a secure cloud solution.  Otherwise, you may have lost all of your data because the hard drive will need to be replaced.

Your computer repair specialist can help you decide if it’s worth fixing the computer or if it’s time for a new one. Typically, they can give you the best quote on a new computer, so it’s worth contacting them either way.